We’ve Earned the Trust of our Clients, Caregivers and Referral Sources
Euro-American Connections & Homecare is built on people who trust us, including thankful clients, loyal caregivers and satisfied professional referral sources. More than 95% of our new clients come to us as referrals.
Thankful Clients and Their Families
Every year, hundreds of Connecticut families give us the privilege of caring for someone who is very special to them. It’s the day-to-day demonstration of quality in-home caregiving that earns us our clients’ trust. The next time another family member or friend needs home care, we’re called upon again.
Improving lives, making people more comfortable, helping elderly and disabled people live safely in their own homes is what we do well. We often relieve exhausted family members from some of the full-time care they’ve been providing, sometimes for years. Family members also benefit from knowing their loved one is in good hands. And Connecticut families respond by referring us to their neighbors and friends.
Read what a few of our happy clients have to say…
We know beyond a doubt, that the expert care that you gave my Father kept his health from declining even faster than it would have had, if he had not been under your care. Thanks to you he was eating well, taking his medications properly and on time, sleeping well, and he always had nice clean clothes and linens for himself. And, he once again, got to live in a clean, well-cared for and CHEERFUL home. All because of your caregiver Albina, who brought a light and warmth back into his life. Albina made his house a home again. Thank you.—
I love her food, she always cooks for me. She is very, very friendly, she always asks me if I need anything. It’s a very nice feeling, I feel wanted. I never heard before if I wanted something. I call her my angel.—
Our family turned to Euro-American Connections to help us in an emergency caregiver situation. We needed an immediate placement on a holiday weekend to take on a live-in assignment. …The sense of mission, appropriate and timely responses to client requests and a caring demeanor have identified Euro-American Connections as a reliable and effective agency.—
I wish to commend you and your firm for coming to my aid at the eleventh hour with the best caregiver, Grace, I have had experienced during the 12 years of [my husband’s] illness. Grace is a true gem in your organization – she is honest and trustworthy, with a wonderful work ethic and upbeat personality, attentive to the needs of her client, and was truly understanding of the stroke victim’s idiosyncrasies without being judgmental. I cannot imagine anyone other than Grace dealing with [his] situation as well.—
Euro-American Connections was established as much for caregivers as it was for people who need care. We believe that caregivers do their best work when they are treated well. That philosophy has generated strong caregiver loyalty toward Euro-American.
Both our employee-caregivers and our independent caregivers are paid more than many other caregivers, but they are worth it! We find the best client matches for our caregivers. We train our employee-caregivers well and support them in the field. All of our caregivers know they will be treated with great respect and dignity by us, and that produces not just loyalty toward Euro-American, but determination to do an even better job for our homecare clients.
Euro-American found me an assignment I love.—
I know Euro-American has my best interests at heart. They support me and that makes it so much easier for me to do my best work.—
Caregivers are not like doctors and lawyers. We don’t get a lot of respect. But Euro-American gives us plenty of respect. You can tell they care about you not just as a worker but as a person.—
Appreciative Professional Referral Sources
Most discharge planners, social workers and other professionals dealing with the elderly and people with disabilities have overworked staffs and many daily challenges. They want to find a safe environment for a person who is elderly, disabled, alone, ill or facing other difficult issues.
Our referral sources know that when they call Euro-American, they will be dealing with a professional and helpful staff. They rely on us to arrange the best available care, in a timely way and at a reasonable cost. Euro-American makes them look good, and they trust that we won’t let down the families they refer.
I had a client who couldn’t be left alone, and I was desperate to find him help. Within hours Euro-American had a caregiver on the scene.—
Here we have so many cases to process that the work can seem impossible. Euro-American is always willing to evaluate the situation and step in every time they know they have the right caregiver.—
I feel totally confident referring people to Euro-American. They do what they say they will do.—
Find out more about why our clients and care providers are so happy!