Privacy Policy

Euro-American Homecare ("we," "us," or "our") respects your privacy. This policy explains what information we collect through homecare4u.com, why we collect it, and how we protect it. By using this website, you agree to the practices described here.

Information We Collect

We collect information you choose to give us — for example, when you fill out our contact form or request a free plan of care. This can include:

• Your name, phone number, and email address
• Information about the person you're seeking care for (name, age, relationship to you, and a description of their care needs, if you choose to share it)
• Any message or details you write to us in a form field

We do not require an account to use this site, and we do not collect payment information here — nothing on this website processes a payment.

How We Use It

We use the information you provide to:

• Respond to your inquiry and follow up by phone or email
• Prepare a personalized plan of care, if you've requested one
• Maintain records of our communication with you
• Improve our website and services based on the questions families ask us most

We do not use the information you submit through our forms for advertising, and we do not sell it.

How We Share It

We don't sell or rent your information to third parties. We may share it with:

• Staff and caregivers at Euro-American Homecare who need it to respond to your inquiry or coordinate care
• Service providers who help us operate — for example, the software we use to receive and store form submissions — bound to use it only to provide that service to us
• Authorities, if required by law, or to protect the safety of a client, caregiver, or the public

Cookies & Tracking

This site does not currently use advertising or analytics cookies. If that changes — for example, if we add site analytics to understand how visitors use the site — we will update this policy and, where required, ask for your consent first.

Data Security

We use reasonable technical and organizational measures to protect the information you share with us, including restricting who can access it and using secure connections (HTTPS) for data sent through this site. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We keep the information from a form submission for as long as reasonably needed to respond to your inquiry and, if you become a client, as part of our client records. If you'd like us to delete information you've sent us and you have not become a client, you can ask — see "Your Rights" below.

Your Rights

Depending on where you live, you may have the right to ask us what personal information we have about you, to correct it, or to request that we delete it. To make a request, contact us using the details below and we'll respond within a reasonable time.

Children's Privacy

This website is intended for adults seeking home care information for themselves or a loved one. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this policy from time to time. The "Effective" date at the top of this page reflects the most recent revision. Continuing to use the site after a change means you accept the updated policy.

Contact Us

Questions about this policy or a request about your information? Reach us at (860) 829-0208 or info@homecare4u.com, or by mail at 1436 Berlin Turnpike, Suite 1A, Berlin, CT 06037.