Live-in care or 24-hour care: which one fits my mother?
Both cover the day and the night, but in different ways. A live-in caregiver lives in the home, is with your mother through the day and rests at night while staying close if she needs help, so the house needs a private bedroom for the caregiver. With 24-hour care, caregivers take turns on awake shifts and none of them sleeps in the home, so no room is needed and someone is alert at every hour. The free Plan of Care helps you decide, and the choice can be changed later.
My father is finishing a long stay at Gaylord. When should we call you?
Before the discharge date, if you can. Gaylord Hospital, on Gaylord Farm Road, is where people recover from complex medical conditions, and its own team plans the discharge; we are not connected to it. What we can do is work out the hours at home with you before he arrives: a few hours a day, an awake caregiver at night, someone at every hour, or a caregiver who lives in. Call (860) 829-0208, and the free Plan of Care puts those hours on paper.
My mother is moving in with us in Cheshire. Can her care move with her?
Yes. Cheshire borders Wallingford and is in our approved service area for the same four services: live-in, hourly, overnight and 24-hour care. The agency, the phone number and your client manager stay the same. Tell us the new address and the date of the move, and we will plan the change with you, including whether her caregiver can go on at the new house.
Does a live-in caregiver get time off? Who is with my father then?
Yes, a live-in caregiver needs days off, and arranging the cover is our job, so there is no gap in his care. If his regular caregiver is sick or cannot come, the person who steps in is not a stranger: one of our two field supervisors visits every client at home once a month, so they already know your father, his routine and his plan of care.