Local Care · Wallingford, Connecticut

Home Care in Wallingford, Connecticut

Wallingford was incorporated in 1670, and its Main Street began as the settlers' long highway on the ridge above the Quinnipiac River. Today about forty-four thousand people live here, from the Town Center to Yalesville, and roughly one in five is 65 or older. Wherever in town your family lives, our approved service area covers live-in, hourly, overnight and 24-hour home care.

Local to Wallingford

What Wallingford Families Should Know About Us

Settled in 1670, Then a Town of Pewter and Silver

About 126 settlers arrived in 1670, and in the 1800s Wallingford had many small makers of pewter and Britannia ware. R. Wallace & Company, the forerunner of Wallace Silversmiths, came out of that time, and the International Silver Company ran several plants here. The town's own plan names the Town Center and Yalesville as its traditional village neighborhoods, and both, with every street between them, are inside the area we cover.

When Getting Out Is Hard, the Library Still Comes

The Wallingford Public Library on North Main Street runs WPL At Your Door: a volunteer brings library books and other materials, free, to residents with a library card who cannot leave home. We are not part of it. But if your mother has always loved to read, the books can keep coming, and a caregiver can make time in her day to enjoy them with her.

Spanish at Home, and on Our Team

About one Wallingford resident in seven speaks a language other than English at home, and Spanish is the one heard most, according to the Census. Spanish is one of the six languages our caregivers speak between them, with English, Polish, Russian, Ukrainian and Italian. Tell us on the first call what is spoken in the house, and we will say plainly whether we can match it for the hours you need.

Where We Are

Talk to a Client Manager

The office is at 1436 Berlin Turnpike in Berlin, 12.5 miles north of Wallingford Town Hall by road, and it is our only one. Scheduling, caregiver matching and your client manager are there. What comes to the house is the caregiver and, once a month, one of our two field supervisors.

(860) 829-0208

1436 Berlin Turnpike, Suite 1A
Berlin, CT 06037

Office Monday–Friday, 8:30 AM – 5:00 PM
Caregivers available 24/7

Getting Started Is Simple

A Clear, Guided Process from Initial Call to Caregiver Match

  1. Reach out by phone or by filling out our online form, and THREE things come back to you. A FREE foundational Plan of Care tailored to you and your loved one, along with potential caregiver(s) profile(s) near you, and a list of questions to ask home care agencies.

  2. Our goal is to create the most effective Plan of Care for your loved one. One of our Client Managers will reach out to schedule an in-home visit. This allows us to get to know you and your loved one personally, understand their needs, and assess the home for safety. We'll note any existing adaptive equipment and flag any adjustments that could better support their independence at home.

  3. Based on everything we have learned about your loved one, we will send you a couple of pre-selected caregiver profiles that we believe are a good match for your loved one's needs, preferences, hobbies, personality, etc. Once you have chosen a caregiver you feel good about, you have the option to meet them before services begin.

  4. On the first day of services, our Field Supervisor will be on-site to ensure the Plan of Care is fully understood and followed. Clients are encouraged to ask questions, and we will be there to ease the transition every step of the way. From there, our Field Supervisor will continue with monthly in-home visits to ensure quality care is maintained.

Caregiver and senior tending daffodils together in the garden
Common Questions

Home Care in Wallingford — Common Questions

Live-in care or 24-hour care: which one fits my mother?

Both cover the day and the night, but in different ways. A live-in caregiver lives in the home, is with your mother through the day and rests at night while staying close if she needs help, so the house needs a private bedroom for the caregiver. With 24-hour care, caregivers take turns on awake shifts and none of them sleeps in the home, so no room is needed and someone is alert at every hour. The free Plan of Care helps you decide, and the choice can be changed later.

My father is finishing a long stay at Gaylord. When should we call you?

Before the discharge date, if you can. Gaylord Hospital, on Gaylord Farm Road, is where people recover from complex medical conditions, and its own team plans the discharge; we are not connected to it. What we can do is work out the hours at home with you before he arrives: a few hours a day, an awake caregiver at night, someone at every hour, or a caregiver who lives in. Call (860) 829-0208, and the free Plan of Care puts those hours on paper.

My mother is moving in with us in Cheshire. Can her care move with her?

Yes. Cheshire borders Wallingford and is in our approved service area for the same four services: live-in, hourly, overnight and 24-hour care. The agency, the phone number and your client manager stay the same. Tell us the new address and the date of the move, and we will plan the change with you, including whether her caregiver can go on at the new house.

Does a live-in caregiver get time off? Who is with my father then?

Yes, a live-in caregiver needs days off, and arranging the cover is our job, so there is no gap in his care. If his regular caregiver is sick or cannot come, the person who steps in is not a stranger: one of our two field supervisors visits every client at home once a month, so they already know your father, his routine and his plan of care.

Complimentary · No Obligation

Why You Need a Plan of Care for Your Loved One?

A Plan of Care tells you exactly what level of support your loved one needs without committing to anything. We put it together because every family making this decision deserves clarity before they commit.

Tailored specifically to your loved one — their routines, their preferences, their history, their situation. Not a template. Not a generic checklist. A plan built for one person — yours.

You own the plan — always. You walk away with it regardless of what you decide next.

Active Member of State & National Associations
Why You Need A Preventative Plan of Care