Greenwich is the south-western corner of Connecticut: Long Island Sound along the south, the Byram River and the New York line to the west, and in between the villages of Cos Cob, Riverside and Old Greenwich, the older neighborhoods of Byram and Glenville, and the wooded north up toward Banksville. About sixty-three thousand people live in it, and wherever in town your family is, our approved service area covers companionship care and respite care.
Greenwich is a town of villages more than a town with one center. Cos Cob, Riverside and Old Greenwich each have a post office and ZIP code of their own, and Byram, Glenville, Pemberwick, Mianus and Banksville are names families use as readily as the town's. Every one is inside the town line, and so inside the area we cover. Give us the street and the name you use for it, and the rest is ours to work out.
The Byram River is the state line here, and Port Chester is on the far bank. Greenwich Hospital on Perryridge Road serves Westchester as well as Fairfield County, so for many households the other side of that line is not far away. The person arranging care may well be in New York while the care itself is in a house in Greenwich, and a phone call is all the distance that has to be crossed.
From our office on the Berlin Turnpike to Greenwich Town Hall is sixty-nine miles by road, close to an hour and a half on a clear day. We would rather you read that here than work it out later. You talk first with a coordinator by phone, and once a month one of our two field supervisors comes to the house, so the people behind your family's care are not strangers on a map.
Where We Are
Our only office is at 1436 Berlin Turnpike in Berlin, sixty-nine miles from Greenwich by road. We have no Greenwich address and will not pretend to. Matching, scheduling and your client manager are handled by phone from Berlin, and the caregiver comes to the house.
1436 Berlin Turnpike, Suite 1A
Berlin, CT 06037
Office Monday–Friday, 8:30 AM – 5:00 PM
Caregivers available 24/7
The non-medical home care services available to families in Greenwich.
Reach out by phone or by filling out our online form, and THREE things come back to you. A FREE foundational Plan of Care tailored to you and your loved one, along with potential caregiver(s) profile(s) near you, and a list of questions to ask home care agencies.
Our goal is to create the most effective Plan of Care for your loved one. One of our Client Managers will reach out to schedule an in-home visit. This allows us to get to know you and your loved one personally, understand their needs, and assess the home for safety. We'll note any existing adaptive equipment and flag any adjustments that could better support their independence at home.
Based on everything we have learned about your loved one, we will send you a couple of pre-selected caregiver profiles that we believe are a good match for your loved one's needs, preferences, hobbies, personality, etc. Once you have chosen a caregiver you feel good about, you have the option to meet them before services begin.
On the first day of services, our Field Supervisor will be on-site to ensure the Plan of Care is fully understood and followed. Clients are encouraged to ask questions, and we will be there to ease the transition every step of the way. From there, our Field Supervisor will continue with monthly in-home visits to ensure quality care is maintained.
No. Old Greenwich, Riverside and Cos Cob keep their own post office names and ZIP codes, but all three belong to the Town of Greenwich and are covered like every other part of it. Give us the street; that is what the schedule needs, not the village name.
Yes. Everything up to the first visit happens by phone and email, so it makes no difference whether you call from Rye, White Plains or Manhattan. Ring (860) 829-0208 or start the free Plan of Care online and a coordinator will take you through it; the visits themselves are at your mother's home in Greenwich.
The caregiver, first of all, who comes to the house. Beyond that, one of our two field supervisors visits every client at home once a month, so someone from the company sees how things are going for themselves. The coordinator you speak to on the phone is in Berlin, and that is where the scheduling is done.
Yes, if he would enjoy it and his plan of care allows. Support in attending senior-center programs is part of companionship care. The Wallace Center, at 299 Greenwich Avenue, is run by the town's Commission on Aging for residents 55 and older; we are not connected to it, so membership, classes and hours are best asked of the Commission itself.
They are the same hours seen from two sides. Companionship is for the older person: conversation, a walk, cards, someone there in the afternoon. Respite is for whoever has been doing the caring, covering the hours so that they can rest, keep an appointment of their own or get away. Tell us who is carrying the load and what the week looks like, and we will say which one it sounds like.
A Plan of Care tells you exactly what level of support your loved one needs without committing to anything. We put it together because every family making this decision deserves clarity before they commit.
Tailored specifically to your loved one — their routines, their preferences, their history, their situation. Not a template. Not a generic checklist. A plan built for one person — yours.
You own the plan — always. You walk away with it regardless of what you decide next.
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