The Office Is on the Berlin Turnpike
1436 Berlin Turnpike, Suite 1A. Open Monday to Friday, 8:30 AM to 5:00 PM, with someone on call at weekends — you can come in and talk to a client manager face to face rather than through a call center.
Scheduled visits for Berlin families — mornings, midday check-ins, evening safety — arranged by a scheduler working a few minutes from your door.
The same support we provide statewide, arranged for a household in Berlin.
Our caregivers provide personalized, meaningful engagement by incorporating your loved one's hobbies and interests into their hourly care — reducing senior isolation and boosting overall wellbeing.
Nutritious, home-cooked meals tailored to dietary needs, preferences, and any cultural traditions.
Laundry, tidying, and light cleaning — keeping the home safe, comfortable, and welcoming.
Accompanying your loved one to their appointment, caring for their safety and wrapping them in comfort along the way.
Picking up prescriptions, grocery runs, or other local errands so your loved one always has what they need at home.
Assistance with bathing, dressing, grooming, and incontinence care — delivered with dignity and respect.
Always there to cue and remind, helping your loved one stay on track with routines and daily tasks.
Our caregivers are there every step of the way — helping your loved one walk, sit, stand, and stay active with gentle exercises that build strength, restore confidence, and support their independence.
1436 Berlin Turnpike, Suite 1A. Open Monday to Friday, 8:30 AM to 5:00 PM, with someone on call at weekends — you can come in and talk to a client manager face to face rather than through a call center.
Hourly care lives or dies on the caregiver arriving when they said they would. In Berlin the travel between visits is minutes, not a highway run, which is exactly why three-hour visits are practical here.
Minimum three hours per visit, seven days a week, and when the week changes you are talking to the client manager in the office up the road rather than a national line.
Berlin is our home town — the office at 1436 Berlin Turnpike is the one physical location the agency has.
Nearby Service Area
We also provide hourly home care in these neighboring towns.
Questions about how this works in Berlin? Read the Berlin care guide or see Hourly Home Care across Connecticut.
Reach out by phone or by filling out our online form, and THREE things come back to you. A FREE foundational Plan of Care tailored to you and your loved one, along with potential caregiver(s) profile(s) near you, and a list of questions to ask home care agencies.
Our goal is to create the most effective Plan of Care for your loved one. One of our Client Managers will reach out to schedule an in-home visit. This allows us to get to know you and your loved one personally, understand their needs, and assess the home for safety. We'll note any existing adaptive equipment and flag any adjustments that could better support their independence at home.
Based on everything we have learned about your loved one, we will send you a couple of pre-selected caregiver profiles that we believe are a good match for your loved one's needs, preferences, hobbies, personality, etc. Once you have chosen a caregiver you feel good about, you have the option to meet them before services begin.
On the first day of services, our Field Supervisor will be on-site to ensure the Plan of Care is fully understood and followed. Clients are encouraged to ask questions, and we will be there to ease the transition every step of the way. From there, our Field Supervisor will continue with monthly in-home visits to ensure quality care is maintained.

A Plan of Care tells you exactly what level of support your loved one needs without committing to anything. We put it together because every family making this decision deserves clarity before they commit.
Tailored specifically to your loved one — their routines, their preferences, their history, their situation. Not a template. Not a generic checklist. A plan built for one person — yours.
You own the plan — always. You walk away with it regardless of what you decide next.








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