The Office Is on the Berlin Turnpike
1436 Berlin Turnpike, Suite 1A. Open Monday to Friday, 8:30 AM to 5:00 PM, with someone on call at weekends — you can come in and talk to a client manager face to face rather than through a call center.
An awake caregiver through the night in Berlin — for the bathroom trips, the disoriented 3 AM waking, and the morning that has to start safely.
The same support we provide statewide, arranged for a household in Berlin.
Help changing clothes, completing evening hygiene, and settling comfortably for the night.
An awake caregiver remains attentive to movement, discomfort, confusion, and changes overnight.
Respectful assistance with safe bathroom trips and nighttime continence needs.
Hands-on hygiene support delivered privately and with dignity.
Steady assistance getting out of bed, walking, transferring, and returning to rest.
A calm presence for seniors who wake feeling anxious, disoriented, or alone.
Help beginning the day with dressing, grooming, mobility, and familiar routines.
A safe, nourishing start to the morning before the overnight visit ends.
The caregiver works an awake shift and does not require a private bedroom in the home.
1436 Berlin Turnpike, Suite 1A. Open Monday to Friday, 8:30 AM to 5:00 PM, with someone on call at weekends — you can come in and talk to a client manager face to face rather than through a call center.
The overnight caregiver is working an awake shift, not moving in, so the ranches and capes around Kensington and East Berlin do not need a guest room free to make this work.
The overnight visit ends with the day started — dressed, moving, breakfast made — rather than with a caregiver leaving a house that is still asleep.
Berlin is our home town — the office at 1436 Berlin Turnpike is the one physical location the agency has.
Nearby Service Area
We also provide overnight home care in these neighboring towns.
Questions about how this works in Berlin? Read the Berlin care guide or see Overnight Home Care across Connecticut.
Reach out by phone or by filling out our online form, and THREE things come back to you. A FREE foundational Plan of Care tailored to you and your loved one, along with potential caregiver(s) profile(s) near you, and a list of questions to ask home care agencies.
Our goal is to create the most effective Plan of Care for your loved one. One of our Client Managers will reach out to schedule an in-home visit. This allows us to get to know you and your loved one personally, understand their needs, and assess the home for safety. We'll note any existing adaptive equipment and flag any adjustments that could better support their independence at home.
Based on everything we have learned about your loved one, we will send you a couple of pre-selected caregiver profiles that we believe are a good match for your loved one's needs, preferences, hobbies, personality, etc. Once you have chosen a caregiver you feel good about, you have the option to meet them before services begin.
On the first day of services, our Field Supervisor will be on-site to ensure the Plan of Care is fully understood and followed. Clients are encouraged to ask questions, and we will be there to ease the transition every step of the way. From there, our Field Supervisor will continue with monthly in-home visits to ensure quality care is maintained.

A Plan of Care tells you exactly what level of support your loved one needs without committing to anything. We put it together because every family making this decision deserves clarity before they commit.
Tailored specifically to your loved one — their routines, their preferences, their history, their situation. Not a template. Not a generic checklist. A plan built for one person — yours.
You own the plan — always. You walk away with it regardless of what you decide next.








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