The Office Is on the Berlin Turnpike
1436 Berlin Turnpike, Suite 1A. Open Monday to Friday, 8:30 AM to 5:00 PM, with someone on call at weekends — you can come in and talk to a client manager face to face rather than through a call center.
Cover for the family caregiver in Berlin — a standing afternoon off, a week away, or help through something that could not be planned.
The same support we provide statewide, arranged for a household in Berlin.
Our caregivers provide personalized, meaningful engagement by incorporating your loved one's hobbies and interests into their care reducing senior isolation and boosting overall wellbeing.
Nutritious, home-cooked meals tailored to dietary needs, preferences, and any cultural traditions.
Laundry, tidying, and light cleaning so the home stays safe, comfortable, and welcoming.
1436 Berlin Turnpike, Suite 1A. Open Monday to Friday, 8:30 AM to 5:00 PM, with someone on call at weekends — you can come in and talk to a client manager face to face rather than through a call center.
Most respite here is a recurring block on the calendar — the same afternoon each week — because a break that repeats is what actually keeps a family caregiver going.
When something comes up suddenly, the pool of caregivers who can be in a Berlin home quickly is largest here, closest to the office.
Berlin is our home town — the office at 1436 Berlin Turnpike is the one physical location the agency has.
Nearby Service Area
We also provide respite care in these neighboring towns.
Questions about how this works in Berlin? Read the Berlin care guide or see Respite Care across Connecticut.
Reach out by phone or by filling out our online form, and THREE things come back to you. A FREE foundational Plan of Care tailored to you and your loved one, along with potential caregiver(s) profile(s) near you, and a list of questions to ask home care agencies.
Our goal is to create the most effective Plan of Care for your loved one. One of our Client Managers will reach out to schedule an in-home visit. This allows us to get to know you and your loved one personally, understand their needs, and assess the home for safety. We'll note any existing adaptive equipment and flag any adjustments that could better support their independence at home.
Based on everything we have learned about your loved one, we will send you a couple of pre-selected caregiver profiles that we believe are a good match for your loved one's needs, preferences, hobbies, personality, etc. Once you have chosen a caregiver you feel good about, you have the option to meet them before services begin.
On the first day of services, our Field Supervisor will be on-site to ensure the Plan of Care is fully understood and followed. Clients are encouraged to ask questions, and we will be there to ease the transition every step of the way. From there, our Field Supervisor will continue with monthly in-home visits to ensure quality care is maintained.

A Plan of Care tells you exactly what level of support your loved one needs without committing to anything. We put it together because every family making this decision deserves clarity before they commit.
Tailored specifically to your loved one — their routines, their preferences, their history, their situation. Not a template. Not a generic checklist. A plan built for one person — yours.
You own the plan — always. You walk away with it regardless of what you decide next.








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